ISO 20121:2012 
Sustainability Event Management

What is ISO 20121:2012 Sustainability Event Management?

ISO 20121:2012 is a management system standard for implementing the consideration for sustainable development in events. In other words, this is a way of working that helps you consider how to meet your client’s needs sustainably. Sustainable development’s social, economic, and environmental goals are interdependent and mutually reinforcing

What are the requirements of ISO 20121?

The Organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness by the requirements of this International Standard.

The Organization shall

  • Determine the processes needed for the quality management system and their application throughout the Organization.

  • Determine the sequence and interaction of these processes.

  • Determine the criteria and methods needed to ensure that these processes’ operation and control are effective.

  • Ensure the availability of resources and information necessary to support the operation and monitoring of these processes.

  • Monitor measures where applicable and analyze these processes.

  • Implement actions necessary to achieve planned results and continual improvement of these processes.

A Management System should have

  • An effective audit program.

  • Scheduled audits based on risk and importance of processes.

  • Effective audit checklists.

  • Review and follow up on corrective actions.

  • Management Review Meeting.

What are the Benefits of ISO 20121?

  • Efficiency across all aspects of event planning can be achieved.

  • ISO 20121 demonstrates a systematic approach to sustainable performance that is consistent and much easier.

  • The supply chain will inevitably become more sustainable for the event management industry and others.